Company Policies

Lost items in our vehicles

If you left behind a item after a trip in our vehicles, please contact us as soon possible, we will do our best. Due to the type of service we provide, FG Car Services as well each of our drivers do not bear responsibility for any items left behind.

Group Discount

10% discount is applicable for groups of 15 passengers or more on ROUND TRIP ONLY.

New Cancellation Policies

We understand your travel plans may change. With that in mind FG Car Services, LLC. has a very simple cancellation policy:

*** For up to 14 passengers:

Please provide us at least 15 ( FIFTEEN ) days cancellation notice for up to 14 passengers prior to your pick-up date / time and we’ll give you a full refund of your reservation. Refunds normally show up on your account within 2 to 3 business days.

*** For 15 passengers or more:

Please provide us at least 30 ( THIRTY ) days cancellation notice for 15 passengers or more prior to your pick-up date & time & we’ll give you a full refund of your reservation. Refunds normally show up on your account within 2 to 3 business days.

Important:

Unfortunately, if you neglect to cancel within that time and the transportation provider initiates the service ( goes to you as it has been scheduled ), we’ll charge your credit card the full quote, including fees, taxes & gratuity.

Safe & Secure Site

The FG Car Services, LLC. site is highly secure. We use industry-leading technology (such as SSL) to keep your information safe.

Our site is secured by a Secure Socket Layer (SSL) that protects the message transmissions using encryption. SSL works with your browser and our site to scramble the message while it is transported through the Internet.

FG Car Services, LLC. automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Privacy Policies

FG Car Services, LLC. has this Web site for you, to make it easy for you to do business with us. We want to give you useful information, day or night, wherever you are.

To learn more about how well we're doing with our Web site so we can continually improve and provide you with better service, we keep track of how many visitors we have, when they visit, and where they come from (their domain name, such as google.com, yahoo.com, etc.).

We don’t capture any personal information such as your name, address, or phone number unless you give it to us. We receive and record only the personal information you specifically provide -- for example, when you request a quote.

We keep all personal information secure and use it for only the stated purpose and as explained here. We may use your personal information to customize your content, to fulfill your requests, and to contact you about new offerings and events at the Web site.

You may visit anonymously or you may identify yourself when you made a reservation or send us an email. We welcome you either way, and we’ll honor your privacy and safeguard any information you give us as outlined here.

FG Car Services, LLC. may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our pages.

Terms of Use

Please read this agreement ("Agreement") carefully before accessing or using FG Car Services, LLC. web site (the "Site"). By accessing or using the Site, you agree to be bound by this Agreement. FG Car Services, LLC. and its suppliers provide the information and services on this Site to you, the user, conditioned on your acceptance without modification of the terms, conditions and notices contained herein. Your use of the Site constitutes your agreement to all such terms, conditions and notices.

Prohibited Uses

You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, frame in another Web page, use on any other web site, transfer or sell any information, software, lists of users, databases or other lists, products or services obtained from this Site. The foregoing prohibition expressly includes, but is not limited to, the practices of "screen scraping" or "database scraping" to obtain lists of users or other information.

Proprietary Rights

No reproduction, distribution, or transmission of the copyrighted materials at this Site is permitted without the prior written permission of FG Car Services, LLC..

Links to Third Party Sites

This Site may contain hyper links to web sites operated by parties other than FG Car Services, LLC., or its affiliates. Such hyper links are provided for your reference only. FG Car Services, LLC. does not control such web sites, and is not responsible for their content. Inclusion of hyper links by FG Car Services, LLC. to such web sites does not imply any endorsement of the material on such web sites or any association with their operators, and you access and use such sites, including information, material, products and services therein, solely at your own risk. Furthermore, because the FG Car Services, LLC. privacy policy is applicable only when you are on our Site, once linked to another web site, you should read that site's privacy policy before disclosing any personal information.

Changes to Site

FG Car Services, LLC., its affiliates and/or its suppliers may make improvements or changes in the information, services, products, and other materials on this Site, or terminate this Site, at any time without notice. FG Car Services, LLC. may modify this Agreement at any time, and such modifications shall be effective immediately upon posting of the modified Agreement. Accordingly, you agree to review the Agreement periodically, and your continued access or use of this Site shall be deemed your acceptance of the modified Agreement.

Miscellaneous

FG Car Services, LLC. and other logos, product and service names are trademarks and service marks owned by or licensed to FG Car Services, LLC. or its affiliates (the "Marks"). Without the prior written permission of FG Car Services, LLC., or its appropriate affiliates, you agree not to display or use in any manner, the Marks.

All other trademarks are the property of their respective owners.

Helpful Links & Online Reviews

Fall Special

Groups of 15 passengers or more receive 10% off.

*** Round Trip Only. Expire on December 20, 2017.

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